How can we help?
Questions, feedback, account help, subscription questions and bug reports can all start here.
Email support
For bug reports, include your device type and a short description of what happened.
Getting help
For questions about the app, your account or a subscription, email us at the address above and we'll get back to you.
Apple Health steps
On supported iPhones, Sweatistics can read your daily step count from Apple Health after you grant permission. Apple Health may combine steps recorded by your iPhone, Apple Watch and other compatible sources. If steps are not appearing, confirm that Sweatistics has permission to read Steps in Apple Health or iOS Settings, then reopen Sweatistics. Sweatistics currently requests read-only access to step count and does not write health data to Apple Health.
Subscriptions
Premium subscriptions are purchased and billed through your Apple ID. Pricing and any trial details are shown in the app before you subscribe. You can manage or cancel anytime in iOS Settings > [your name] > Subscriptions. Cancellation takes effect at the end of your current billing period. If you reinstall or switch devices, open Sweatistics Premium in the app and tap “Restore Purchases”.
Account and data
You can permanently delete your account and synced data from the Account section of the app. See the account-deletion instructions. If you cannot access your account or need additional help with your data, contact us from the email address associated with your account when possible.
Privacy or legal questions
Review our Privacy Policy and Terms of Use, or email us if you need additional help.